Participant Security Guarantee

In furtherance of our ongoing commitment to ensuring the safety and security of your 401(k) accounts and personal information in the face of potential threats, including cyber threats and distribution fraud, we have introduced the Slavic401k Participant Security Guarantee (PSG).

Under this guarantee, if any assets are unlawfully removed from a participant’s Slavic401k account due to circumstances beyond their control, Slavic401k will reinstate the value of the affected account, subject to the completion of a few straightforward steps. Our commitment to safeguarding your assets and information is proactive, employing cutting-edge security practices. Moreover, we emphasize the shared responsibility of account security, recognizing the integral role you play in this endeavor.

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    To be eligible for the PSG, you must satisfy all of the following conditions:

    1. Active Slavic401k Online Account
      1. Enroll in our Participant Web Portal at least 60 days before the date of any unauthorized activity.
      2. Log in to our Participant Web Portal regularly, with a minimum of one login every 60 days.
      3. Ensure your contact information, such as address, phone, email, is accurate and up-to-date.
      4. Update your contact information within 30 days of the termination of your employment.
      5. Do not share your login credentials with any third party, including your financial advisor.
    2. Maintain Your Due Diligence
      1. Refrain from using anonymous networks or unencrypted public Wi-Fi when accessing your account.
      2. Keep your devices, operating systems, web browsers, and anti-virus installed and up-to-date.
      3. Cooperate with Slavic401k’s ID verification requests and assist with investigations, as needed.
    3. Effective Communication and Responsiveness
      1. Immediately report any suspicious activity within your account, including unauthorized contact changes, password alterations, distribution requests, and other modifications not initiated by you, to Slavic401k’s Fraud Prevention team.
      2. Promptly inform Slavic401k’s Fraud Prevention team if you are aware of any compromises related to your information used in your Slavic401k account, such as your email account.
      3. Responsively engage with inquiries from Slavic401k during suspicious activity investigations.

    During the course of our investigation, should we determine that the participant, either directly or indirectly, contributed to the claimed loss in the participant’s account, we retain the right to deny coverage. If you come across any suspicious activity related to your account, immediately contact our Fraud Prevention team at(855) 356-3009 or fill out the form at the top of this page.

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