Frequently Asked Questions

Top Asked Questions

How do I enroll in my company’s 401(k) plan?

The easiest way to enroll is online. Click on the Enroll button at the top of the Slavic401k.com website and follow the prompts to enroll in your company’s plan. You will need to provide your name, date of birth, social security number and employment information before you are able to select your contributions.

After you enroll in your company’s 401(k) plan, you will also need to register for online access to your account. You can do this by clicking the Login button at the top of Slavic401k.com and following the prompts to set up your login credentials. Once complete, you can access your account through our website and mobile app.

How do I sign up for online account access?

In order to sign up for online access to your account, you must first enroll in your company’s 401(k) plan. If you have not previously enrolled, please enroll here and follow the prompts to complete your enrollment.

Once enrolled, log in here and follow the prompts to set up your login credentials. Once both processes are complete, you can access your account through our website and mobile app.

If you are an employer or plan sponsor, below are login pages:

What do I do if I forget my password?

To reset your password, click on the Forgot Password link on the Slavic401k.com login screen to reset your password.

How do I access plan information?

If you are looking for general information, log in to your online account here.

  • Click on MyPortal
  • Select Forms
  • The Summary Plan Description document contains all details of your plan, including fee disclosures, employer match information and more.

Are you looking for a 1099-R form? It is also available for download in the Form section mentioned above. Please remember, 1099-R forms will only be available if you took a distribution or loan from your 401(k) during the tax year.

How do I apply for a distribution?

To apply for a distribution, follow the instructions in this video.

Do I qualify for a hardship distribution?

In order to qualify for a hardship distribution, the IRS requires that you meet one of the following conditions:

  • Unpaid medical expenses within the past 12 months
  • Purchase of a primary residence
  • Tuition expenses
  • Eviction or foreclosure
  • Funeral expenses
  • Expenses incurred from a FEMA declared disaster
  • Expenses related to damage to your principal residence

If any of those conditions apply to you, follow these instructions to apply:

Please be aware that hardship requests take 10-15 business days for processing and additional 1-3 business days to receive the funds electronically, or 7-10  business days to receive the funds via standard mail. Overnight mailing is available for an additional fee and is subject to a one-day delay if the distribution is a large amount.

How do I apply for a loan from my 401(k)?

In order to be eligible to take a loan, you must be currently employed by the company who your 401(k) account is with. If you are, please follow these steps to apply for a loan:

Please be aware that loan requests take 10-15 business days for processing and additional 1-3 business days to receive the funds electronically, or 7-10 business days to receive the funds via standard mail. Overnight mailing is available for an additional fee and is subject to a one-day delay if the distribution is a large amount.

How do I rollover an old 401(k) into my account at Slavic401k?

If have an old 401(k) from a company you are no longer employed with and wish to roll it in to your current 401(k) account with us, please follow these steps:

  1. Initiate the rollover with your previous institution.
  2. Make checks payable to Depository Services and include your employer and the last four digits of your social security number in the memo line.
  3. Mail the check to:

    Slavic Integrated Administration
    Attn: Rollovers
    1075 Broken Sound Parkway NW
    Suite 100
    Boca Raton, FL 33487-3540 
  4. Log in to your Slavic401k account
  5. Click on My Portal in the navigation
  6. Click on Forms in the left sidebar
  7. Download the Rollover Into Slavic form
  8. Fill out the form and mail, email or fax it back to use using the information below:

    Slavic Integrated Administration
    Attn: Rollovers
    1075 Broken Sound Parkway NW
    Suite 100
    Boca Raton, FL 33487-3540

Email: [email protected]
Fax: (561) 241-1070

Once received, please allow 7-10 business days for processing to complete. You may verify processing has completed by viewing Transaction History underneath the Manage heading within your online account.

I am locked out of my account. How do I regain access?

If you have forgotten your password or username, you can reset both here. If you are locked out of your account, please call us at (800) 356-3009.

Resources

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